Return & Refund Policy

We have worked very hard to create a product you will love and we believe you will love your Headrec product. However, we realize the Product you receive from Headrec may not be exactly what you expected. Should this rare occurrence take place, the original retail purchaser of the Product may return all Headrec purchased in the original transaction, in their original condition, with the original receipt and packaging, within 30 days of the date of delivery to the original retail purchaser and Headrec will exchange it or provide a full refund of the original purchase price.  Please note that this policy applies only to Products you purchase directly from Headrec. This is in addition to your legal rights and your rights under the Headrec hardware one (1) year Worldwide Warranty referred to above.

All returns must be authorized. To authorize a return, please contact us here.